Matco Tools Phone Numbers and Emails

Toll-Free Number:

  • (888) 289-8665

Matco Tools Email:

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How to Contact Matco Tools Customer Service?

Most Popular Number:

(888) 289-8665
Total calls: 71 Issues resolved: 3 Last call: Mar 27, 2024

What is the Matco Tools Phone Number?

Matco Customer Service Phone Number facilitates direct communication through a specialized line, presenting an avenue for assistance. The toll-free access, (888) 289-8665, caters to customers within the United States, operational during standard Eastern Time Zone (ET) business hours from Monday through Friday. During the call, an interactive prompt may guide you to press specific digits, aligning with distinct departments to address your requirements. It's imperative to have your order particulars readily available, enhancing the efficiency of the Matco Tools Customer Service representative in aiding your queries.

How Can I Contact the Matco Tools Support via the Website?

For those disinclined towards dialing, Matco Tools Customer Service extends an accessible avenue to engage their customer service team via their website. To initiate contact through the Matco Tools website, adhere to these steps:
1. Embark upon the Matco Tools official website.
2. Engage with "Customer Service," transporting you to a page showcasing diverse avenues for assistance, encompassing FAQs, product manuals, and a contact form.
3. Submit the form, anticipating a Matco Tools customer service representative to promptly address your submission.

Please check the Matco Tools Corporate Headquarters website for the latest customer service hours, as response times may vary due to high demand or other factors.

What is the Matco Tools Headquarters Address?

Nestled at 4403 Allen Rd, Stow, OH 44224, United States, Matco Tools Corporate Headquarters stands as the nucleus for its multifaceted operations, orchestrating corporate functionalities, product evolution, and overarching strategies. Should a visit to the Matco Tools headquarters beckon, a prearranged appointment is advised, particularly if entailing a sizable group or necessitates tailored services. This precaution ensures the availability of assistance to cater to your Matco Tools Contact needs.

What is the Matco Tools Customer Service Email Address?

Opting for electronic correspondence, Matco Tools Customer Service designates a customer service email conduit at customercare@matcotools.com. This email nexus functions as the conduit for customers aiming to deliberate their quandaries, pose queries or glean additional insights regarding Matco Tools' array of products and services. When composing a Matco Tools Email, ensure the inclusion of pertinent particulars like your full nomenclature, contact coordinates, order digits, and a lucid delineation of your qualm or entreaty. This inclusion streamlines the customer service representatives' handling of your inquiry, fostering a punctual response.

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Contact Information

Matco Tools Website:

Matco Tools Help Center:

Corporate Office Address:

Matco Tools Corporation
4403 Allen Rd
Stow, Ohio 44224
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:30pm


Locations:

S Freeport Industrial Pkwy ,

Bldg A13,

Clearfield, Utah 84016


160 Chautauqua Ave,

Lakewood,

New York 14750


4191 Murfreesboro Road,

Antioch,

Tennessee 37013

More contact details

Matco Tools Rating Based on 31 Reviews

Rating details

1.8
more details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Matco Tools Customer Service Calls

125 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Matco Tools?

Product/ Service Question:

  • “Warranty”
  • “Broke tools”
  • “Warranty question”

Account Question:

  • “Account”
  • “Account payments”
  • “My account”

Request for Information Question:

  • “Question about claiming a prize through email”
  • “To ask a question”
  • “Check my order”

Return/ Replace Question:

  • “Need 4 roller sliding rail replacement”
  • “Need the return shipping label”
  • “Hi I live Canada I want to buy Quick change adjustable light plus his more batteries but check gives only USA posdibility towns not Canada. What can I do?”

Payments and Charges Question:

  • “Payment”
  • “Bill”

Activation/ Cancellation Question:

  • “Bought a scanner and can't activate”
  • “Vci activation code”

Staff Question:

  • “Complaint about service”
  • “Problem with updating service on OBD”

Shipping and Delivery Question:

  • “I have not received my tools”

Employment Question:

  • “Pay off”

Other Question:

  • “Tax documents”
  • “Need a tool fixed”
  • “Toolbox rust”

About

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Summary

Matco Tools specializes in manufacturing and distribution of professional automotive equipment and toolboxes. The company was founded in 1946. Its headquarters is based in Stow, Ohio, USA. Matco Tools offers electric power tools, shop equipment, hand tools, air tools, and aviation tools. It guarantees tools and equipment diagnostics and repair. The company has a franchising program for partners. Matco Tools ships their products across the United States through UPS carrier. It is possible to choose ground, second day, and next day shipping options. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Matco Tools reviews and complaints

Matco Tools is ranked 274 out of 1823 in Equipment category

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